Due to the COVID-19 situation all routine appointments are cancelled for the foreseeable future.

However, if you require spares or repairs please phone, text or email on yais.helpline@bthft.nhs.uk and we will endeavor to help. Medical emergencies remain the same; ring the main YAIS number and we will help. There is information for an out of hours service on this number also.

The Team

Our multidisciplinary team of professionals aim to provide a quality patient centred service.

Here is a quick guide to some of the people you may meet and what they do.

YAIS/Cochlear Implant  Team


Consultant ENT Surgeons

  • Professor C H Raine Consultant ENT Surgeon
  • Mr D R Strachan Consultant ENT Surgeon
  • Mr M I J Khan Consultant ENT Surgeon
  • Mr Simon Carr Consultant ENT Surgeon

Head of Service

  • Jane Martin Head of Service & Advisory Teacher of the Deaf

Administrative Team

  • Gillian Cowan Office Manager
  • Ann El’abdli Receptionist/ Administration Clerk
  • Barbara Henry Administration Clerk/Receptionist
  • Manjit Garcha Administration Clerk/Receptionist

Clinical Scientists (Audiology)

  • Catherine Totten Principal Clinical Scientist (Audiology) – Lead Scientist
  • Sally Harman Clinical Scientist (Audiology)
  • Kirsty Waite Senior Audiologist
  • Samantha Travers Audiological Scientist
  • Catherine Killan Audiological Scientist
  • Annie Woolley Audiological Scientist

Audiologist Assistant

  • Andy Dearnley Technical Support
  • Shazia Begum Audiology Officer/Assistant Healthcare

Advisory Teachers of the Deaf (TODs)

  • Angela Cordingley
  • Jane Martin
  • Joanne Smith
  • Jeni Bickley

Principal Speech & Language Therapists

  • Jillian Ridgwell (Adults)
  • Liz Hamilton (Children)
  • Helen Peebles (Children) – Lead Rehabilitationist

Rehabilitation Support Worker

  • Naseem Hussain